1.The mobile phone could not search for the Bluetooth earphones

①Check whether Bluetooth has been turned on (whether the indicator light is always on or the red and blue indicators flash alternately)

②If the Bluetooth earphones has been turned on, but still can not be found, then please restart the Bluetooth earphones and the phone and try again.

2.The Bluetooth earphones doesn't pair up with your phone connection

①First of all, please make sure that your operation procedures are consistent with the instructions

②The Bluetooth earphones is not compatible with your mobile phone. Our Bluetooth earphones is a universal earphones that is compatible with 99% of the phones on the market today, making you no longer worry about compatibility

3. The Bluetooth earphones could not charge properly

①If it is idle for a long time, it may take about 20 minutes to activate the battery of the Bluetooth earphones again.

②A part in the Bluetooth earphones or charger has been damaged (but the possibility of this situation is very low). It can be connected to an intact device and try to find out the problem

4. Bluetooth earphones and mobile phone connection after always disconnected

①the Bluetooth earphones has almost run out of power, prompt you to charge the Dakang Bluetooth earphones as soon as possible.

② There is a barrier or distance between the phone and Bluetooth beyond the signal receiving distance, please do not cover the Bluetooth with your hand. In order to maintain the continuous stability of the signal, please try to keep no obstacles between Bluetooth and the phone.

③The compatibility between the Bluetooth earphones and the phone is not very good, and the Bluetooth signal transmitted by the phone cannot be well received by the earphones. Once there is a barrier or a little distance between the Bluetooth earphones and the phone, the Bluetooth earphones will automatically disconnect with the phone, and then automatically shut down.

5. Bluetooth earphones time appears noise, the call is not clear

This is because of the unstable connection of the Bluetooth earphones. Delete the matching record of Bluetooth devices on the phone, and then connect it again. The operation steps are as follows —— mobile phone interface- - -setting, - -connection, - - - -Bluetooth- - -device, - -delete